It is also vital to fully analyse this data to get the most out the feedback and uncover the best insights, to really optimise your online ordering funnels.
https://mopinion.com/10-tips-to-improve-effective-customer-feedback-analysis-and-drive-online-sales/
Collecting the right customer feedback in your online ordering funnel requires careful planning and a good understanding of the journey your customers are taking when purchasing a product on your website or app. If you know how to properly harness these insights and turn them into action, you’ll be well on your way to increased sales and more loyal customers.
https://mopinion.com/webinar-utilise-website-feedback-to-drive-online-sales/